Contact Us

 
 
Get in Touch

Contact

Whether you are a publisher seeking to submit a book, a researcher with a question about an indexed record, or a party wishing to report a concern — we are here to help. Please use the appropriate contact channel below to ensure the fastest response.

▶ Response within 5 working days ▶ Zurich, Switzerland (CET/CEST) ▶ English only
Section 1

Primary Contact

 
Email
contact@explorerfrontier.com

Preferred channel for all inquiries. Include a clear subject line for faster routing.
 
Phone / WhatsApp
+41 765 2 44397

Available Mon–Fri, 09:00–17:00 CET/CEST. WhatsApp preferred for international callers.
 
Website
bookregistry.asia

Browse indexed books, editorial policies, and submission guidelines on our registry portal.
Section 2

Contact by Purpose

To ensure your message reaches the right team and receives a timely response, please use the subject line format shown below and direct your email to contact@explorerfrontier.com.

Purpose Recommended Subject Line What to Include
Submissions
Submit a book for indexing		 ABR Submission — [ISBN] ISBN, book title, author(s), publisher name, publication year, open access license, and a link to the full-text or publisher landing page
Records
Metadata correction request		 ABR Correction — [ISBN] ISBN, current incorrect value, correct value, and supporting documentation (publisher page, official source)
Integrity
Report misconduct / allegation		 ABR Misconduct — [ISBN] Description of alleged misconduct, supporting evidence, your identity (optional), and prior actions taken. See Allegations of Misconduct Policy for full guidance.
Appeals
Appeal an editorial decision		 ABR Appeal — [ISBN or Case Ref] Original decision notice, grounds for appeal (new evidence / procedural error / disproportionate outcome), and relevant supporting documents
Removal
Request record removal / takedown		 ABR Removal — [ISBN] ISBN, reason for removal request, proof of publisher or rights-holder identity, and applicable legal basis (e.g., copyright claim, GDPR Art. 17)
Partnership
Indexing & data partnership		 ABR Partnership — [Organization] Organization name, nature of proposed partnership (metadata sharing, OAI-PMH harvesting, API access), and primary contact details
General
General inquiry		 ABR Inquiry — [brief topic] A clear description of your question or request. All correspondence must be in English.
Section 3

Expected Response Times

Response times are measured in working days (Monday–Friday, excluding Swiss public holidays). All times are targets, not guarantees — complex cases may take longer.

General Inquiries
3–5
working days
Submission Acknowledgment
5
working days
Metadata Corrections
10
working days
Editorial Screening Decision
7–14
working days
Misconduct Preliminary Assessment
20
working days
Appeal Decision
30
working days
Section 4

Publisher & Registry Office

 
Registered Address
Explorer Frontier
Street Rainstrasse 20
Postal Code 8134 Adliswil
Canton Zurich
Country Switzerland
Timezone CET (UTC+1) / CEST (UTC+2)
 
Registry Technical Details
Asia Book Registry
Portal bookregistry.asia
Platform OJS 3 (PKP)
OAI-PMH bookregistry.asia/oai
Metadata CC0 1.0 Universal
Language English (International)
Section 5

Before You Write to Us

Many common questions are answered in our editorial policy pages. Please check the relevant page before sending an inquiry — this helps us focus on cases that genuinely need our attention.

Answers you can find in our policies
  • Eligibility criteria for indexing a book → Editorial Review & Indexing Criteria
  • How to submit a book → Publisher Guidelines / Submissions
  • Open access and licensing requirements → Repository Policy
  • Article / book processing charges → Processing Charges
  • How misconduct investigations work → Allegations of Misconduct Policy
  • How to request a metadata correction → Corrections & Retraction Policy
Tips for a faster response
  • Always include the ISBN when contacting us about a specific book
  • Use the recommended subject line format from Section 2
  • Attach supporting documents as PDF or images, not links that may expire
  • Write in English — messages in other languages may be delayed
  • Send from the email address registered with ABR if you are an existing publisher
  • Avoid sending duplicate emails; wait for the response window before following up

Ready to submit a book?

Check our Publisher Guidelines, then send your submission to contact@explorerfrontier.com with subject ABR Submission — [ISBN].

View Publisher Guidelines